| Read… | To learn… |
|---|---|
| Support Plans | About different levels of Auth0 support. |
| Self Service Support | Tools for customers to troubleshoot their issues. |
| Support Channels | The different ways to contact Auth0 support. |
| Support Procedures | About defect resolution and unsupported requests. |
| Support Hours | About the Auth0 support hours. |
| Whitehat Security Support Tickets | How to report a security issue. |
| Product Support Matrix | About support coverage for browsers, operating systems, and Auth0 libraries and SDKs. |
| Service Levels | About Auth0 service levels and service level agreements (SLAs) for public and private cloud deployments. |
| Open and Manage Support Tickets | How to open and manage Auth0 support tickets. |
| Manage Subscriptions | How to manage your Auth0 subscription. |
| Reset Account Passwords | How to change your password to your Auth0 account. |
| Software Updates | How your version of Auth0 updates. |
| Auth0 Versioning Strategy | About Auth0’s software versioning scheme. |
| Operational Policies | About Auth0 operational policies including billing, data export and transfer, API endpoints, load and penetration testing, migrations, rate limits and much more. |
| Changelog | About the latest updates and additions to the Auth0 platform. |
Customer Support
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